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In the manufacturing world, valuable insights from service reports often remain underutilized in document storage systems. This post explores how Amazon Web Services (AWS) customers can build a solution that automates the digitisation and extraction of crucial information from many reports using generative AI. The solution uses Amazon Nova Pro on Amazon Bedrock and Amazon […]
AI-powered speech solutions are transforming contact centers by enabling natural conversations between customers and AI agents, shortening wait times, and dramatically reducing operational costs—all without sacrificing the human-like interaction customers expect. With the recent launch of Amazon Nova Sonic in Amazon Bedrock, you can now build sophisticated conversational AI agents that communicate naturally through voice,
Deploy a full stack voice AI agent with Amazon Nova Sonic Read More »
Evaluating the performance of large language models (LLMs) goes beyond statistical metrics like perplexity or bilingual evaluation understudy (BLEU) scores. For most real-world generative AI scenarios, it’s crucial to understand whether a model is producing better outputs than a baseline or an earlier iteration. This is especially important for applications such as summarization, content generation,
Evaluating generative AI models with Amazon Nova LLM-as-a-Judge on Amazon SageMaker AI Read More »
This post was written with Ilan Geller, Kamal Mannar, Debasmita Ghosh, and Nakul Aggarwal of Accenture. Video highlights offer a powerful way to boost audience engagement and extend content value for content publishers. These short, high-impact clips capture key moments that drive viewer retention, amplify reach across social media, reinforce brand identity, and open new
Accenture scales video analysis with Amazon Nova and Amazon Bedrock Agents Read More »
AI agents will change how we all work and live. Our AWS CEO, Matt Garman, shared a vision of a technological shift as transformative as the advent of the internet. I’m energized by this vision because I’ve witnessed firsthand how these intelligent agent systems are already beginning to solve complex problems, automate workflows, and create
Enabling customers to deliver production-ready AI agents at scale Read More »
This post is co-written with Shashank Saraogi, Nat Gale, and Durran Kelly from INRIX. The complexity of modern traffic management extends far beyond mere road monitoring, encompassing massive amounts of data collected worldwide from connected cars, mobile devices, roadway sensors, and major event monitoring systems. For transportation authorities managing urban, suburban, and rural traffic flow,
How INRIX accelerates transportation planning with Amazon Bedrock Read More »
Amazon operations span the globe, touching the lives of millions of customers, employees, and vendors every day. From the vast logistics network to the cutting-edge technology infrastructure, this scale is a testament to the company’s ability to innovate and serve its customers. With this scale comes a responsibility to manage risks and address claims—whether they
Modern enterprises are rich in data that spans multiple modalities—from text documents and PDFs to presentation slides, images, audio recordings, and more. Imagine asking an AI assistant about your company’s quarterly earnings call: the assistant should not only read the transcript but also “see” the charts in the presentation slides and “hear” the CEO’s remarks.
Meetings play a crucial role in decision-making, project coordination, and collaboration, and remote meetings are common across many organizations. However, capturing and structuring key takeaways from these conversations is often inefficient and inconsistent. Manually summarizing meetings or extracting action items requires significant effort and is prone to omissions or misinterpretations. Large language models (LLMs) offer
Meeting summarization and action item extraction with Amazon Nova Read More »
This post is cowritten with Renyu Chen and Dev Tagare from Robinhood. Robinhood has been a pioneer and disruptor in the once staid world of online brokerages. Founded in 2013, the company transformed an industry better known for gatekeeping into an open platform accessible to all. Robinhood pioneered commission-free trading, and harnessed the power of
