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Accelerating AI innovation: Scale MCP servers for enterprise workloads with Amazon Bedrock

Amazon Bedrock, Amazon DynamoDB, Amazon Elastic Container Service, Artificial Intelligence, AWS Fargate, AWS PrivateLink, Elastic Load Balancing, Financial Services, Generative AI, Technical How-to /

Generative AI has been moving at a rapid pace, with new tools, offerings, and models released frequently. According to Gartner, agentic AI is one of the top technology trends of 2025, and organizations are performing prototypes on how to use agents in their enterprise environment. Agents depend on tools, and each tool might have its […]

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NewDay builds A Generative AI based Customer service Agent Assist with over 90% accuracy

Amazon Bedrock, Amazon Cognito, Artificial Intelligence, AWS Fargate, Contact Center, Customer Solutions, Financial Services, Generative AI /

This post is co-written with Sergio Zavota and Amy Perring from NewDay. NewDay has a clear and defining purpose: to help people move forward with credit. NewDay provides around 4 million customers access to credit responsibly and delivers exceptional customer experiences, powered by their in-house technology system. NewDay’s contact center handles 2.5 million calls annually,

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