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This post is co-written with Julieta Rappan, Macarena Blasi, and MarÃa Candela Blanco from the Government of the City of Buenos Aires. The Government of the City of Buenos Aires continuously works to improve citizen services. In February 2019, it introduced an AI assistant named Boti available through WhatsApp, the most widely used messaging service […]
Finance analysts across Amazon Finance face mounting complexity in financial planning and analysis processes. When working with vast datasets spanning multiple systems, data lakes, and business units, analysts encounter several critical challenges. First, they spend significant time manually browsing data catalogs and reconciling data from disparate sources, leaving less time for valuable analysis and insight
Healthcare discovery on ecommerce domains presents unique challenges that traditional product search wasn’t designed to handle. Unlike searching for books or electronics, healthcare queries involve complex relationships between symptoms, conditions, treatments, and services, requiring sophisticated understanding of medical terminology and customer intent. This challenge became particularly relevant for Amazon as we expanded beyond traditional ecommerce
Tyson Foodservice operates as a critical division within Tyson Foods Inc., using its extensive protein production capabilities to supply a diverse array of foodservice clients across multiple sectors. As one of the largest protein providers in the US, Tyson Foods produces approximately 20% of the nation’s beef, pork, and chicken, which forms the foundation of
This post is a joint collaboration between Salesforce and AWS and is being cross-published on both the Salesforce Engineering Blog and the AWS Machine Learning Blog. The Salesforce AI Platform Model Serving team is dedicated to developing and managing services that power large language models (LLMs) and other AI workloads within Salesforce. Their main focus
Optimizing Salesforce’s model endpoints with Amazon SageMaker AI inference components Read More »
This post was co-authored with Laura Lee Williams and John Jabara from University Startups. University Startups, headquartered in Bethesda, MD, was founded in 2020 to empower high school students to expand their education beyond a traditional curriculum. University Startups is focused on special education and related services in school districts throughout the US. After students
This is a guest post co-written with Scott Likens, Ambuj Gupta, Adam Hood, Chantal Hudson, Priyanka Mukhopadhyay, Deniz Konak Ozturk, and Kevin Paul from PwC Organizations are deploying generative AI solutions while balancing accuracy, security, and compliance. In this globally competitive environment, scale matters less, speed matters more, and innovation matters most of all, according
PwC and AWS Build Responsible AI with Automated Reasoning on Amazon Bedrock Read More »
At Amazon, our team builds Rufus, a generative AI-powered shopping assistant that serves millions of customers at immense scale. However, deploying Rufus at scale introduces significant challenges that must be carefully navigated. Rufus is powered by a custom-built large language model (LLM). As the model’s complexity increased, we prioritized developing scalable multi-node inference capabilities that
This post is co-written with Rudra Kannemadugu and Shravan K S from Indegene Limited. In today’s digital-first world, healthcare conversations are increasingly happening online. Yet the life sciences industry has struggled to keep pace with this shift, facing challenges in effectively analyzing and deriving insights from complex medical discussions on a scale. This post will
DTDC is India’s leading integrated express logistics provider, operating the largest network of customer access points in the country. DTDC’s technology-driven logistics solutions cater to a wide range of customers across diverse industry verticals, making them a trusted partner in delivering excellence. DTDC Express Limited receives over 400,000 customer queries each month, ranging from tracking
The DIVA logistics agent, powered by Amazon Bedrock Read More »
