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Responsible AI for the payments industry – Part 2

In Part 1 of our series, we explored the foundational concepts of responsible AI in the payments industry. In this post, we discuss the practical implementation of responsible AI frameworks. The need for responsible AI The implementation of responsible AI is not passive, but a dynamic process of reimagining how technology can serve a customer’s […]

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Discover insights from Microsoft Exchange with the Microsoft Exchange connector for Amazon Q Business

Amazon Q Business is a fully managed, generative AI-powered assistant that helps enterprises unlock the value of their data and knowledge. With Amazon Q Business, you can quickly find answers to questions, generate summaries and content, and complete tasks by using the information and expertise stored across your company’s various data sources and enterprise systems.

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AI agents unifying structured and unstructured data: Transforming support analytics and beyond with Amazon Q Plugins

As organizations seek to derive greater value from their AWS Support data, operational teams are looking for ways to transform raw support cases and health events into actionable insights. While traditional analytics tools can provide basic reporting capabilities, teams need more sophisticated solutions that can understand and process natural language queries about their operational data.

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Fine-tune and deploy Meta Llama 3.2 Vision for generative AI-powered web automation using AWS DLCs, Amazon EKS, and Amazon Bedrock

Fine-tuning of large language models (LLMs) has emerged as a crucial technique for organizations seeking to adapt powerful foundation models (FMs) to their specific needs. Rather than training models from scratch—a process that can cost millions of dollars and require extensive computational resources—companies can customize existing models with domain-specific data at a fraction of the

Fine-tune and deploy Meta Llama 3.2 Vision for generative AI-powered web automation using AWS DLCs, Amazon EKS, and Amazon Bedrock Read More »

Customize Amazon Nova in Amazon SageMaker AI using Direct Preference Optimization

At the AWS Summit in New York City, we introduced a comprehensive suite of model customization capabilities for Amazon Nova foundation models. Available as ready-to-use recipes on Amazon SageMaker AI, you can use them to adapt Nova Micro, Nova Lite, and Nova Pro across the model training lifecycle, including pre-training, supervised fine-tuning, and alignment. In this

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Monitor agents built on Amazon Bedrock with Datadog LLM Observability

This post was co-written with Mohammad Jama, Yun Kim, and Barry Eom from Datadog. The emergence of generative AI agents in recent years has transformed the AI landscape, driven by advances in large language models (LLMs) and natural language processing (NLP). The focus is shifting from simple AI assistants to Agentic AI systems that can

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Build AI-driven policy creation for vehicle data collection and automation using Amazon Bedrock

Vehicle data is critical for original equipment manufacturers (OEMs) to drive continuous product innovation and performance improvements and to support new value-added services. Similarly, the increasing digitalization of vehicle architectures and adoption of software-configurable functions allow OEMs to add new features and capabilities efficiently. Sonatus’s Collector AI and Automator AI products address these two aspects

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Intelligent document processing at scale with generative AI and Amazon Bedrock Data Automation

Extracting information from unstructured documents at scale is a recurring business task. Common use cases include creating product feature tables from descriptions, extracting metadata from documents, and analyzing legal contracts, customer reviews, news articles, and more. A classic approach to extracting information from text is named entity recognition (NER). NER identifies entities from predefined categories,

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Build a conversational data assistant, Part 2 – Embedding generative business intelligence with Amazon Q in QuickSight

In Part 1 of this series, we explored how Amazon’s Worldwide Returns & ReCommerce (WWRR) organization built the Returns & ReCommerce Data Assist (RRDA)—a generative AI solution that transforms natural language questions into validated SQL queries using Amazon Bedrock Agents. Although this capability improves data access for technical users, the WWRR organization’s journey toward truly

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Accelerate foundation model development with one-click observability in Amazon SageMaker HyperPod

Amazon SageMaker HyperPod now provides a comprehensive, out-of-the-box dashboard that delivers insights into foundation model (FM) development tasks and cluster resources. This unified observability solution automatically publishes key metrics to Amazon Managed Service for Prometheus and visualizes them in Amazon Managed Grafana dashboards, optimized specifically for FM development with deep coverage of hardware health, resource

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